Commercial refrigeration answered 24/7 Qualicum Beach, BC
250-797-2829
Ice cubes on the evaporator plate of a commercial ice machine, above a stainless bin of ice
Refrigeration and HVAC

Maintenance that leaves a record

Scheduled visits on your refrigeration and HVAC, with the readings written down, so a failing part turns up on a log sheet first.

Ask for a plan quote Call 250-797-2829
Commercial plans HVAC maintenance

What a visit covers

One technician, both sides of the building, and a sheet of readings at the end of it.

Commercial HVAC

Refrigeration rarely dies suddenly. It drifts: a condenser coil loads up with grease, a drain blocks, a door stops sealing, and the compressor runs longer every week to hold the same temperature. On a plan, that drift is something we read off a gauge in March. Without one, you meet it as warm stock on a long weekend.

The cold side Refrigeration: the equipment holding your stock. Condenser and evaporator coils cleanedDefrost cycle and drain lines checkedDoor gaskets, closers and heatersSuperheat, subcool and running pressures readHolding temperatures logged against the 4 °C rule
The air side HVAC: rooftop units, split systems and commercial heat pumps. Filters, belts and drain pansCharge and airflow measuredThermostats, controls and schedules verifiedCondenser coils washed down
The record What you are left holding after the van pulls away. Temperatures and readings, unit by unitRefrigerant added or recovered, recordedWhat we changed, and what we are watchingA copy stays with you

Records you can put in front of an inspector

Two regulations want this written down anyway. A plan is the tidy way to have it.

  1. 01 Temperatures, written down Every unit on the plan gets read and logged. The Food Premises Regulation asks for food held at 4 °C or colder and a thermometer accurate within 1 °C on each unit, and a log is how you show that on a day nobody is in the building.
  2. 02 Refrigerant, accounted for Refrigerant added or recovered goes on the record, and a copy of it stays with you. Under B.C. Reg. 387/99 release is prohibited, a recovery device is required, and only an approved person may service this equipment (sections 4, 7 and 13). Approved person is its own status under that regulation, separate from a trade ticket, and it is a fair thing to ask any contractor about before they open a system.
  3. 03 A history you can read Over a year the log tells you which case is drifting, which compressor is drawing more than it did in March, and which door has been quietly costing you since spring. That is the part you cannot buy after the fact.
Restaurant and food service Walk-ins and freezers
An evaporator coil iced over above the door of a walk-in cooler

What a missed service looks like

An iced-up evaporator is not the fault. It is the receipt for something else: a drain that stopped running, a defrost cycle that quit, a door that has not sealed since spring. By the time there is ice hanging off the coil, the compressor has been working overtime for weeks and your power bill has been paying for it.

No plan makes equipment immortal. What it does is move the discovery from a Saturday night to a Tuesday morning, and it keeps a lot of failures in the category of part rather than replacement.

24/7 refrigeration repair Repair or replace

Buildings we keep on a schedule

Planned work across the Oceanside communities, Nanaimo, the Alberni Valley and the West Coast towns beyond them.

Parksville

Restaurants, grocery, hotel and office buildings on a standing schedule.

Details

Qualicum Beach

The shop is here, so plan visits are a short run: village kitchens, stores and strata buildings.

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Nanaimo

Down Highway 19 from the shop. Refrigeration for kitchens, grocery and walk-ins.

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Port Alberni

The Valley gets a real summer, a July design temperature of 31 degrees, and that is the week a clogged condenser stops keeping up. Plan visits here are mostly condensers, drains and door seals, done before the heat arrives.

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Tofino

Salt air and more than forty days a year of heavy rain are hard on anything mounted outside. A plan visit out there spends most of its time on the outdoor half of the system, while the wear is still something we can clean off.

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Ucluelet

One visit covers the lot out here: coolers, ice machine and cases together, with the readings written down so the next visit has something to compare against.

Details
Also covered Nanoose Bay French Creek Coombs Errington Bowser Qualicum Bay Deep Bay Lantzville Ladysmith Chemainus Duncan Courtenay Comox Cumberland Campbell River

Outside those towns, for scheduled commercial work, ask and we will tell you straight whether we can cover it.

Questions about maintenance plans

How often should commercial refrigeration be serviced?
It depends on the equipment and the room it lives in. A condenser on a fryer line fouls far faster than the same unit in a back room, and a walk-in opened all day is not on the cycle a bottle cooler needs. We set the interval unit by unit rather than putting a building on one schedule, and we would rather tell you something needs less attention than sell you visits it does not need.
Can you take over our existing maintenance schedule?
Yes, and it is mostly a paperwork job. Bring your last service records or invoices, the model and serial numbers, and the interval you were on. We pick the schedule up from there instead of starting your equipment history over from zero.
Does a plan cover HVAC as well as refrigeration?
Yes. Rooftop units, split systems and commercial heat pumps go on the same visit schedule as the refrigeration, which usually means fewer trips, one record and one number to call.
What do we get after a visit?
The readings from each unit, what was changed, and what we are watching. That is the whole point of a plan: a failing part should show up on a log sheet before it shows up as warm stock on a Saturday night.
What if something fails between visits?
Call the shop. Commercial refrigeration is answered around the clock, holidays included, and the technician who comes out has your equipment history to hand.

Taking over from another contractor

Changing who services your equipment is mostly paperwork and knowing where things are.

What to bring across
Your last service records or invoices, the model and serial numbers, the interval you were on, and anything under warranty. We would rather read someone else's notes than pretend your equipment has no history.
Switching contractors

If part of your kit was installed by somebody else, that is normal and it is not a problem. Put the model and serial numbers off the data plate in the contact form, and you will hear what we see before you commit to anything. Home systems are on their own page.

HVAC maintenance How we quote

Put your equipment on a schedule

Tell us what you run and where it lives. We reply within 24 hours. We would rather look at the equipment than price a plan off a list.

Ask for a plan quote Call 250-797-2829