Contact us
Use the form for anything scheduled or quoted, and call for a breakdown. We reply within 24 hours.
Which route to use
Three kinds of request reach this shop, and they do not all want the same door.
Refrigeration down right now
Use the phone. A cooler, freezer or display case losing temperature gets worse by the hour, and that line is answered around the clock, holidays included.
Call 250-797-2829Booking work in
A service call, a quote on new equipment, a maintenance plan or a second look at something you have already been quoted for. Use the contact form, and we reply within 24 hours.
Use the contact formEquipment somebody else installed
Put the make, model and serial numbers off the data plate in the contact form, with what your last service invoice says. We will tell you what we see before you commit to anything.
Switching to usFrequently asked questions
Do you answer at night?
Will you look at equipment somebody else installed?
How quickly do you reply to the form?
Is there an email address?
Which towns do you cover?
Wondering what a quote covers and what happens on the visit? How we quote sets it out, and about the shop covers who turns up.
Equipment down? Use the phone.
Commercial refrigeration is answered around the clock. Anything else goes to the same number.