Why a local contractor is a lifeline for your business
When commercial refrigeration fails, the stock, the food safety and the day's trading go with it.
Is your refrigerator running? If it is not, you had better call your local refrigeration specialist.
That is the joke. The rest of it is not. Lost inventory, food safety issues, and business disruption all loom large, and all three start the hour the box stops holding temperature. Nothing else about that day matters until it is cold again.
In that situation, one thing matters more than anything else: a fast, reliable solution. Which contractor you call decides how quickly you get one, and a lot of that comes down to where they are when the phone rings.
Investing in a relationship with a local contractor is like having an insurance policy on your business.
We are already on the Island
The shop is in Qualicum Beach and the work is on this coast. There is no ferry crossing between the van and your walk-in, and no call centre on the mainland deciding whose morning it is.
We do not publish a response time. The rest of the day's breakdowns get a vote in that, and a number we cannot keep is worth nothing to you at seven on a Sunday morning. What holds every day is where we are, and that the commercial refrigeration line is answered around the clock.
Distance is a parts conversation as well. Contractors established in your area know local businesses and likely have relationships with suppliers, and knowing which counter has a contactor or a condenser fan motor on the shelf is often most of the repair.
Three more things that follow from being down the road
None of them is a promise. They are consequences of the shop being where it is.
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Equipment we have seen before
Local contractors are familiar with the unique challenges of businesses in your area. On this coast that is salt air on outdoor condensers, a winter that is wet rather than cold, and a short summer season that loads a kitchen harder than the other ten months do.
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A reputation that has to live here
Being part of the community means we have a stake in our reputation. In a town this size the work gets talked about at the supply counter and in the next kitchen down the street, which is a sharper form of accountability than anything we could print on this page.
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One less thing to run
During a refrigeration crisis, the last thing you need is added stress. Your morning is the stock, the staff and the health inspector. The machine is ours.
The best call is the one before anything breaks
The best time to establish a relationship with a local contractor is before an emergency strikes.
Regular maintenance schedules help catch small problems before they snowball into full-blown breakdowns. That is the obvious half of it.
The other half is the paperwork. A technician who has already been in your plant room is not meeting the equipment for the first time on the worst morning of your year, because the make, the model, the refrigerant and what was done to it last time have already been written down.
If you run a bricks-and-mortar business, book your service call today and let us get acquainted.
What businesses ask us first
How fast can you get here?
Which towns do you cover?
We already have a refrigeration contractor. Is there any point talking?
What should I have ready when I call about a breakdown?
Moving an account across takes a little preparation: switching refrigeration contractors lists what to have ready, and maintenance plans covers the scheduled side.
Griffin Refrigeration Ltd., Qualicum Beach, British Columbia. Call us: 250-797-2829. Or write to us through the contact form.
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Get acquainted before you need us
A walk-through, an equipment list, and a plan written down before anything quits. We reply within 24 hours. When a cooler does quit on a long weekend, the refrigeration line is answered.